Customers will be offered a cart(s) according to their service package with a non-refundable deposit. Carts remain property of One Planet Sanitation to ensure proper and timely repairs are made and carts are refurbished as necessary. If you do not wish to use one of our carts, you may supply your own equivalent to 96-gallons and not to exceed 40 pounds when filled. Please be aware we may place a label on the cart for our drivers.
One Planet Sanitation
PO BOX 6403
Lee’s Summit, MO 64064
In the unfortunate event, you need to cancel your service, we abide by the following policy. We must be notified of the cancellation 30 days prior to the end of you service package (i.e. monthly, quarterly or annually). We will provide refunds for prepaid annual service only. The initial $30 cart fee is non-refundable. Carts must be usable condition aside from only normal wear and tear.
Safety is our top priority in everything we do. If we are unable to collect due to inclement weather, you will be notified via email and collection will resume when it is safe to do so.
We offer Helping Hands Service to all customers ages 65 years and up and/or those with disabilities. This service is provided for a small monthly fee. Carts must be outside of the residence by 7am on the day of collection. Carts will be placed outside of the residence in an easy to see and access area. Drivers will not enter yards through gates or move property to retrieve carts.
We cannot accept the following Items for disposal.
*Please be sure to rinse out any items that have come into contact with food or liquid.
We are happy to collect up to 10 brown paper bags weighing no more than 40lbs each containing yard waste. Yard waste collection is not seasonal and is billed throughout the entire year.
We are happy to collect bulky items on your regular pick up day with prior notification. If we have not received prior notification, it is at the driver’s discretion if they can pick up the items on your regular pick up day. Customers will be charged based on the items collected. Items sitting next to, touching or otherwise may be confused as trash will be collected.
If you do not wish to have something collected, please do NOT place it near your trash receptacle.
Please call 816-287-0712 to schedule your pick up .